First Flight Rentals is a dynamic, fast-growing vacation rental company based in Kill Devil Hills, NC. We offer the largest selection of condo rentals on the Outer Banks, and have grown consistently over our 15 years in business. We are continually seeking smart, motivated, quick learners to join our talented team!
First Flight Rentals has an opportunity available for a Rental Manager position in our Kill Devil Hills office. This is a full-time year-round position. Rental Managers are first and foremost responsible for overseeing owner and guest satisfaction, consistently checking the ongoing condition of our owners’ properties and ensuring tenant satisfaction in addition to handling guest complaints. The ideal candidate would also have skills in Revenue Management with an organized patient frame of mind. Strong customer service and decision-making skills and a positive attitude are necessary. We wear all hats here and work together as a team!
Job duties include helping reservations staff when needed, lead management skills, day to day operations (monitoring housekeeping and maintenance work orders). You should be prepared to help our guests, owners and vendors in a polite and professional manner.
Weekends are required.
Knowledge of VRM, Word, Excel, Outlook preferable
Experience in vacation rentals is favorable but not required
Resumes will be confidential
Standard business schedule
Day shift 8:30 AM to 5:00 PM
Fixed weekly schedule (Off on Thursdays and Fridays)
40 + hours per week, salaried position
Emergency Phone is rotated every 5 weeks between staff
Vacation/Sick PTO Time
Thanksgiving Day, Christmas Day, New Year's Day are paid holidays
On the job training, your success is our success!
E-mail resume to firstname.lastname@example.org